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From35US$ /night
Check-in
25Feb2026Select date
Check-out
26Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

27A Phu Doan Street, Old Quarter, Hanoi, Vietnam, 10000
-
Steps from Hoan Kiem Lake
Great
8.5
8.9
/10
4.3
4.3
/5

Rooms & Amenities

Phoenix Palace Hotel Hanoi & Spa offers non-smoking rooms with wooden flooring, air conditioning, and a flat-screen TV with cable channels. Each room includes a work desk, wardrobe, in-room safe, electric kettle, and refrigerator. The en suite bathrooms have walk-in showers or bathtubs (upon request), hairdryers, and free toiletries. Family rooms feature a hot tub, private bathroom with a bath and shower, and city views.

Dining Options

The hotel serves lunch at its onsite restaurant. Guests can explore nearby dining spots like Tony's Pizza, The Coffee Bean, and local Vietnamese eateries within walking distance.

Leisure & Nearby Attractions

The hotel is steps from Hoan Kiem Lake and St. Joseph's Cathedral. Nearby attractions include the Hanoi Night Market (0.5 km), Hoa Lo Prison (0.5 km), and the Water Puppet Theatre. Guests can visit the Vietnamese Women's Museum (1.5 km) or explore the Temple of Literature for historical insights.

Location & Transport

Located in Hoan Kiem District, the hotel is 0.5 km from Saint Joseph Cathedral and the Hanoi Night Market. Public transport options include Bus #7 (to Central Station) and the Green Line Tram (Stop: Hauptbahnhof). The hotel arranges airport transfers for arrivals and departures.

Services & Tours

Phoenix Palace Hotel provides travel services, including daily tour arrangements and flight bookings. Guests can book excursions to Halong Bay, Tam Coc Town, or Hoi An's UNESCO-listed ancient streets. The hotel also assists with private transfers for airport pickups and drop-offs.

“In Hanoi's historic Old Quarter, this hotel blends traditional architecture with contemporary comforts, and it stands out for soundproofed rooms-a real advantage in this lively city. The inclusion of travel services, from daily tours to flight assistance, adds a layer of convenience. From what I gather, it seems a particularly good fit for travelers eager to immerse themselves in Hanoi's culture without sacrificing a peaceful night's sleep.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Triple Room Balcony
2 persons
325 sq. feet 
1 Single Bed or 1 Double Bed
Shower
Heating
Deluxe Double Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
Family Room Balcony
2 persons
455 sq. feet 
2 King Size Beds
Shower
Heating
Junior Suite Balcony
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Click button to see more rooms
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Availability and pricing for your selected dates

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Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Spa & Leisure

  • Leisure/ TV room
  • Spa & wellness centre

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Phoenix Palace Hotel Hanoi Location

27A Phu Doan Street, Old Quarter, Hanoi, Vietnam, 10000
Map view
27A Phu Doan Street, Old Quarter, Hanoi, Vietnam, 10000
Nearby
Museum
Hoa Lo Prison
1600 ft
Church
Saint Joseph Cathedral
1600 ft
Dinh Tien Hoang St.
Temple of the Jade Mountain
1600 ft
Library
Hoan Kiem Lake
1600 ft
Hang Duong
Hanoi Night Market
1600 ft
Lake of the Restored Sword
1600 ft
Theatre
Thang Long Water Puppet Theatre
1600 ft
87 Ma May Street Hoan Kiem District
Ancient House
1600 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
1600 ft
Restaurants
Madame Hien Restaurant
300 ft
15 Chan Cam Street
Manh Coffee
100 ft
46 Nguyen Huu Huan Hoan Kiem
Marilyn's Cafe
300 ft
4 Au Trieu Hoàn Kiếm
La Bomba Latina
400 ft
46 Ngo Huyen
Chusa Vietnamese Cuisine
700 ft
22 Au Trieu Street Hoan Kiem District
Joma Bakery Cafe
800 ft
22 Ly Quoc Su Ba Dinh
Rosemary Kitchen & Sandwicherie
500 ft
60 To Ngoc Van Tay Ho
The Hanoi Social Club
1200 ft
6 Hoi Vu Hoan Kiem
Pasteur Street Brewing Company
700 ft
1 Au Trieu Behind the St.Joseph Cathedral in the Old Quarter
Hanoi Jade Restaurant & Patisserie
400 ft
20-22 Chan Cam
La Place
800 ft
4 P Au Trieu
Explore Hanoi
Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Hoa Lo Prison
6 minutes' walk
Historic site showcasing Vietnam's wartime history; offers guided tours detailing its past.
Temple of the Jade Mountain
6 minutes' walk
Stunning temple on an island in Hoan Kiem Lake; known for its picturesque setting and cultural significance.
Vietnamese Women's Museum
17 minutes' walk
Museum dedicated to women in Vietnam; features engaging exhibitions on their roles through history.
Thang Long Imperial Citadel
14 minutes' walk
UNESCO World Heritage site; showcases Vietnam's royal history and archaeology through its ancient structures.
Cycling Tours
20 minutes' drive
Guided cycling tours available to explore Hanoi; suitable for adventurous travelers wanting a unique view.
Spa Retreats
10 minutes' walk
Nearby wellness spas offering massages and treatments; ideal for relaxation after a city tour.
Madame Hien Restaurant
1 minute' walk
Authentic Vietnamese cuisine with a cozy atmosphere; try their signature 'Bun Cha' for a true local flavor.
Marilyn's Cafe
2 minutes' walk
Charming café serving Western and Vietnamese dishes; known for its artisan coffee and delightful pastries.
La Bomba Latina
2 minutes' walk
Vibrant venue offering Latin cuisine and cocktails; great for a casual evening with friends or family gatherings.
Hanoi Night Market
6 minutes' walk
Weekly market filled with local crafts and street food; lively atmosphere perfect for evening strolls.
Jazz Club
10 minutes' drive
Local jazz venue featuring live performances; popular spot for music lovers and a relaxed ambiance.
Tips on navigating the city
City Centre
Hanoi6 min  ·  1700 ft
Airports
Noi Bai International Airport (HAN)39 min  ·  16.2 mi
Cat Bi International Airport (HPH)176 min  ·  72.5 mi
Train
Ha Noi Railway station12 min  ·  3300 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at VND 30000 per hour.
Internet
is available in for free.
Breakfast
At the hotel Phoenix Palace Hanoi guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Chinese, Vietnamese
Number of rooms:
25
Former name
Hanoi Central Star Hotel

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 212 verified reviews
7.9/10
Very good
79%
Recommend
Breakfast
7.5/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.9/10
Free Wi-Fi
8.7/10
Location
9.2/10
Staff
9.2/10
Value for money
9.0/10
Pros
Perfect location
Friendly staff
Daily water bottles
Superb location
Good housekeeping
Cons
Small rooms
Black mold
Ants everywhere
Guest reviews
based on 113 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Phoenix Palace Hotel Hanoi
What is the distance from Phoenix Palace Hotel Hanoi to Hoan Kiem Lake?
Phoenix Palace Hotel Hanoi is a 5-minute drive, approximately 2 km, from Hoan Kiem Lake.
What types of dining options are available at Phoenix Palace Hotel Hanoi?
There is an on-site restaurant offering lunch, and nearby dining options include Bami An Bread, Banh Mi Bami Hipp, and Marilyn's Cafe, all located within 0.5 km.
What amenities are included in the rooms at Phoenix Palace Hotel Hanoi?
Rooms feature free Wi-Fi, a flat-screen TV, an electric kettle, a refrigerator, and are soundproofed with attached bathrooms.
What are the check-in and check-out times at Phoenix Palace Hotel Hanoi?
Check-in is at 14:00 and check-out is at 12:00.
Is airport transportation provided by Phoenix Palace Hotel Hanoi?
Paid airport shuttle services are available for pickup and drop-off at Noi Bai International Airport, which is 19 km away.
Is there parking available near Phoenix Palace Hotel Hanoi?
Public parking is available nearby for 30000 VND per hour, and a reservation is needed.
What nearby attractions are close to Phoenix Palace Hotel Hanoi?
Nearby attractions include St Joseph's Cathedral (0.5 km) and the Vietnamese Women's Museum (1 km).
What is the ambiance or style of Phoenix Palace Hotel Hanoi?
The hotel features a unique blend of traditional and modern Vietnamese architecture.
Are breakfast options available at Phoenix Palace Hotel Hanoi?
Breakfast is available for an additional charge of 100000 VND.
What services does Phoenix Palace Hotel Hanoi offer for guests?
Services include 24-hour room service, laundry facilities, foreign currency exchange, and travel arrangements.
What languages are spoken by the staff at Phoenix Palace Hotel Hanoi?
The staff at Phoenix Palace Hotel Hanoi speak multiple languages to assist international guests.

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