"Breakfast was delicious and a big hit with the kids."
Hoang from United States
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"The location is very convenient, few minutes walking distance to train street."
Tyng Song
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"Anna who runs it helped us book buses and accommodation for Sapa, Cat ba Island and Ninh Binh and all her recommendations were excellent."
christina c from Australia
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Services
Location
Phoenix Palace Hotel Hanoi is located 300 meters from St Joseph's Cathedral in the Historic Old Quarter. The property is a 5-minute drive from Hoan Kiem Lake and Hanoi Night Market. Its architecture blends traditional Vietnamese and modern elements, a design choice that sets it apart from other 3-star hotels in the area.
Rooms
Each room is soundproofed and features big windows with city views. Select rooms include a private balcony and a bathtub. The hotel offers connecting rooms for families, a configuration not common in this price range.
Amenities
The hotel provides complimentary travel services, including daily tour arrangements and flight bookings through its on-site tour desk. A 24-hour front desk handles foreign currency exchange, car rentals, and concierge requests. Guests also have access to a spa and wellness center, bicycle rental, and guided walking tours of the Old Quarter.
Family-Friendly Accommodations
Connecting rooms with city views accommodate families of up to five guests. The staff offers early breakfast service for guests departing before the buffet opens. Dedicated family-friendly services include assistance with local culture tours and stroller-friendly walking routes.
Leisure
The on-site spa and wellness center provides relaxation options after a day of sightseeing. Bicycle rental and bike tours are available for exploring Hanoi's streets independently. The hotel also arranges tour or class about local culture, allowing guests to learn traditional crafts or cooking.
Highlights
Location: 300m from St Joseph's Cathedral, 5 min from Hoan Kiem Lake
Rooms: Soundproofed rooms with city views and connecting family options
Services: Complimentary daily tour arrangements and flight bookings
Wellness: Spa and wellness center on-site
Activities: Bicycle rental, bike tours, local culture classes
Family: Connecting rooms, early breakfast, stroller-friendly routes
“In Hanoi's historic Old Quarter, this hotel blends traditional architecture with contemporary comforts, and it stands out for soundproofed rooms-a real advantage in this lively city. The inclusion of travel services, from daily tours to flight assistance, adds a layer of convenience. From what I gather, it seems a particularly good fit for travelers eager to immerse themselves in Hanoi's culture without sacrificing a peaceful night's sleep.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Triple Room Balcony
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Double Room
2 persons
220 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Family Room Balcony
2 persons
455 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at VND 30000 per hour.
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Spa & Leisure
Leisure/ TV room
Spa & wellness centre
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Phoenix Palace Hotel Hanoi Location
27 Phu Doan Street, Hanoi, 10000,
Map view
City landmarks
Landmark
Temple Of Literature
3600 ft
Museum
Vietnam Military History Museum
3600 ft
Monument
Ho Chi Minh Mausoleum
1.8 mi
Museum
Vietnamese Women's Museum
4400 ft
Castle
Thang Long Imperial Citadel
3600 ft
Museum
Vietnam National Museum of History
1.3 mi
Landmark
Bach Ma Temple
4600 ft
Landmark
Old City Gate
4600 ft
Monument
Flag Tower of Hanoi
3600 ft
Museum
Vietnam Fine Arts Museum
3600 ft
Pagoda
Tran Quoc Pagoda
1.5 mi
Theatre
Opera House
1.3 mi
Pagoda
One Pillar Pagoda
1.8 mi
Landmark
Long Bien Bridge
1.6 mi
Park
Lenin Park
3600 ft
Square
Ba Dinh Square
1.2 mi
Mall
Trang Tien Plaza
4400 ft
Landmark
Thien Quang Lake
4400 ft
Landmark
Quan Su Temple
4400 ft
Event hall
Friendship Cultural Palace
1.2 mi
Church
Cua Bac Church
1.2 mi
Nearby
Museum
Hoa Lo Prison
1600 ft
Church
Saint Joseph Cathedral
1600 ft
Dinh Tien Hoang St.
Temple of the Jade Mountain
1600 ft
Library
Hoan Kiem Lake
1600 ft
Hang Duong
Hanoi Night Market
1600 ft
Lake of the Restored Sword
1600 ft
Theatre
Thang Long Water Puppet Theatre
1600 ft
87 Ma May Street Hoan Kiem District
Ancient House
1600 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
1600 ft
Restaurants
Madame Hien Restaurant
300 ft
15 Chan Cam Street
Manh Coffee
100 ft
46 Nguyen Huu Huan Hoan Kiem
Marilyn's Cafe
300 ft
4 Au Trieu Hoàn Kiếm
La Bomba Latina
400 ft
46 Ngo Huyen
Chusa Vietnamese Cuisine
700 ft
22 Au Trieu Street Hoan Kiem District
Joma Bakery Cafe
800 ft
22 Ly Quoc Su Ba Dinh
Rosemary Kitchen & Sandwicherie
500 ft
60 To Ngoc Van Tay Ho
The Hanoi Social Club
1200 ft
6 Hoi Vu Hoan Kiem
Pasteur Street Brewing Company
700 ft
1 Au Trieu Behind the St.Joseph Cathedral in the Old Quarter
Hanoi Jade Restaurant & Patisserie
400 ft
20-22 Chan Cam
La Place
800 ft
4 P Au Trieu
Explore Hanoi
Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Hoa Lo Prison
6 minutes' walk
Historic site showcasing Vietnam's wartime history; offers guided tours detailing its past.
Temple of the Jade Mountain
6 minutes' walk
Stunning temple on an island in Hoan Kiem Lake; known for its picturesque setting and cultural significance.
Vietnamese Women's Museum
17 minutes' walk
Museum dedicated to women in Vietnam; features engaging exhibitions on their roles through history.
Thang Long Imperial Citadel
14 minutes' walk
UNESCO World Heritage site; showcases Vietnam's royal history and archaeology through its ancient structures.
Cycling Tours
20 minutes' drive
Guided cycling tours available to explore Hanoi; suitable for adventurous travelers wanting a unique view.
Spa Retreats
10 minutes' walk
Nearby wellness spas offering massages and treatments; ideal for relaxation after a city tour.
Madame Hien Restaurant
1 minute' walk
Authentic Vietnamese cuisine with a cozy atmosphere; try their signature 'Bun Cha' for a true local flavor.
Marilyn's Cafe
2 minutes' walk
Charming café serving Western and Vietnamese dishes; known for its artisan coffee and delightful pastries.
La Bomba Latina
2 minutes' walk
Vibrant venue offering Latin cuisine and cocktails; great for a casual evening with friends or family gatherings.
Hanoi Night Market
6 minutes' walk
Weekly market filled with local crafts and street food; lively atmosphere perfect for evening strolls.
Jazz Club
10 minutes' drive
Local jazz venue featuring live performances; popular spot for music lovers and a relaxed ambiance.
Tips on navigating the city
City Centre
Hanoi 6 min · 1700 ft
Airports
Noi Bai International (HAN) 39 min · 16.2 mi
Cat Bi International (HPH) 176 min · 72.5 mi
Train
Ha Noi Railway station 12 min · 3300 ft
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Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at VND 30000 per hour.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs VND 100000.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Chinese, Vietnamese
Number of rooms:
18
Former name
Hanoi Central Star Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.1/10
Free Wi-Fi
7.5/10
Location
9.1/10
Staff
9.0/10
Value for money
8.5/10
Pros
Perfect location
Friendly staff
Daily water bottles
Superb location
Good housekeeping
Cons
Small rooms
Black mold
Ants everywhere
Guest reviews
based on 168 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Phoenix Palace Hotel Hanoi
Which landmarks are closest to the Hanoi Phoenix Palace Hotel?
The closest landmarks to the Hanoi Phoenix Palace Hotel include Thang Long Water Puppet Theatre (within <strong>500 metres</strong> of the property)—rated 8.4/10 by visitors—as well as Lake of the Restored Sword (550 meters).
Should we expect an airport shuttle to bring us to Hanoi Phoenix Palace Hotel?
Airport shuttle is one of the services offered by Hanoi Phoenix Palace Hotel. Please inform the hotel staff about your estimated arrival time.
Does the hotel have a car parking on site?
Yes, the hotel offers public parking nearby.
At what time can I check-out at the 4-star Hanoi Phoenix Palace Hotel?
You can check out of the 4-star Hanoi Phoenix Palace Hotel from 06:00 till 12:00.
What payment methods are available in the 4-star Hanoi Phoenix Palace Hotel?
At the 4-star Hanoi Phoenix Palace Hotel, guests can pay using Mastercard, Visa, and UnionPay credit card as well as other payment methods.
What room types does the hotel comprise?
The hotel provides such room types as Deluxe Queen Room, Connecting King Room, and Junior Suite.
Is there free internet in the 4-star Hanoi Phoenix Palace Hotel?
Yes, at the 4-star Hanoi Phoenix Palace Hotel Wi-Fi is provided for free.
Does the Hanoi Phoenix Palace Hotel staff speak foreign languages?
Yes, the staff of the Hanoi Phoenix Palace Hotel can help you in English, Vietnamese, and Chinese.
Are there any cleaning services provided at the 4-star Hanoi Phoenix Palace Hotel?
Yes, the 4-star Hanoi Phoenix Palace Hotel offers dry cleaning and housekeeping.
Which facilities does the Hanoi Phoenix Palace Hotel provide?
Top locations of the Hanoi Phoenix Palace Hotel include luggage storage and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
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